Privacy Notice

1. Who We Are

LoanLogic is a trading name of BNGU Limited (Company No. 13626729). We are the data controller responsible for your personal data. Our ICO registration number is ZB308912.

Registered office: Flat 8, Bolton Court, Bolton Road, Bournemouth, BH6 3EA.

Data Protection Contact: Ben Arhin | ben@loanlogic.co.uk | 07738463848

2. What Data We Collect

We collect and process the following categories of personal data:

• Identity data: name, date of birth, directors' details.
• Contact data: email address, telephone number, business and home address.
• Financial data: bank statements, accounts, credit information, revenue figures.
• Business data: company registration details, trading history, business plans.
• Transaction data: details of finance applications and facilities arranged.
• Communications data: emails, call notes and correspondence relating to your enquiry.

3. How We Collect Your Data

• Directly from you when you contact us or complete an enquiry.
• From Companies House and other public registers.
• From credit reference agencies where applicable.
• From lenders and third parties in connection with your application.

4. How We Use Your Data

We use your personal data for the following purposes:

• To assess your business finance requirements and identify suitable lenders.
• To submit applications to lenders on your behalf.
• To communicate with you about your enquiry and application.
• To comply with our legal and regulatory obligations.
• To maintain records of our business activities.
• To improve our services.

5. Legal Basis for Processing

• Contract: processing is necessary to provide our broking services to you.
• Legitimate interests: processing is necessary for our legitimate business interests in operating as a commercial finance broker.
• Legal obligation: processing is necessary to comply with applicable laws and regulations.
• Consent: where we rely on consent, you may withdraw it at any time by contacting us.

6. Who We Share Your Data With

We share your personal data with the following categories of third parties:

• Lenders on our panel, for the purpose of assessing and processing your finance application.
• Credit reference agencies, where required by lenders.
• Legal and professional advisers, where necessary.
• Regulatory bodies and law enforcement agencies, where required by law.

We do not sell your personal data to third parties for marketing purposes.

7. International Transfers

Where we transfer your data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and to comply with our legal obligations. As a general guide:

• Active client data: retained for the duration of our relationship.
• Completed transaction records: retained for 6 years following completion.
• Enquiries that did not proceed: retained for 12 months.

After the relevant retention period, data is securely deleted or anonymised.

9. Your Rights

Under UK GDPR you have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of inaccurate data.
• Right to erasure: to request deletion of your data in certain circumstances.
• Right to restrict processing: to request that we limit how we use your data.
• Right to data portability: to receive your data in a structured, machine-readable format.
• Right to object: to object to processing based on legitimate interests.
• Right to withdraw consent: where processing is based on consent.
• Rights related to automated decision-making and profiling: you have the right not to be subject to a decision based solely on automated processing, including profiling, where it produces a legal or similarly significant effect on you. We do not currently use automated decision-making or profiling in our broking process; where this changes, we will inform you and explain the logic involved, the significance, and the likely consequences.
• Right to withdraw from marketing: you can ask us to stop using your data for marketing purposes, or unsubscribe from marketing communications, at any time.

To exercise any of these rights, please contact us at ben@loanlogic.co.uk. We will respond within one calendar month.

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: https://ico.org.uk
• Telephone: 0303 123 1113
• Email: casework@ico.org.uk
• Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

11. Updates to This Notice

We may update this Privacy Notice from time to time. The current version will always be available on our website at www.loanlogic.co.uk. Material changes will be communicated to active clients directly.